IntervalZero provides support for RTX products in the form of product documentation, video tutorials, add-on utilities, and help with issues via person-to-person support.
Support Issues may be submitted via a login and password that was provided with your support agreement.
To contact Support by phone, please call 781-996-4481 (+1 outside the U.S.). At the auto-answer prompt, please Press 3 for Support.
Hours are Monday-Friday from 8:30 a.m. to 5:30 p.m. EST (excluding U.S. holidays).
Support Policy Information
Information regarding the IntervalZero RTX product lifecycle.
RTX with Acontis EtherCAT Bundles
Product lifecycle information on the RTX with acontis bundles.
Information on the IntervalZero RTX64 product lifecycle.