Technical Support

IntervalZero supports RTX/RTX64 products in the form of product documentation, video tutorials, add-on utilities, and help with issues via person-to-person support.

IntervalZero Support Login

Support Issues may be submitted via a login and password that was provided with your support agreement.

To contact Support by phone, please call 781-996-4481 (+1 outside the U.S.). At the auto-answer prompt, please press 3 for Support.

Hours are Monday-Friday from 8:30 a.m. to 5:30 p.m. EST (excluding U.S. holidays).


The previous Customer Support portal is still accessible to view support issues closed before December 1, 2020. To access the old portal, click the link below and log in with your credentials.

Previous Support Login


Support Policy Information

RTX64

Updated: 4/8/2021

Information on the IntervalZero RTX64 product lifecycle.

RTX

Updated: 4/21/2021

Information on the IntervalZero RTX product lifecycle.

IntervalZero Support Agreement

Updated: 5/6/2020

The IntervalZero Support Agreement.

 

IntervalZero SDK Upgrade Agreement

Updated: 5/6/2020

The IntervalZero SDK Upgrade Agreement.